For boutique hotels that value their guests' time
Your guests find answers.
Your team stays focused.
Guest Guide is a QR-first digital directory and concierge for boutique hotels. Scan. Browse. Ask. No app downloads. No AI hallucinations.
Welcome to
The Grand Hotel
Wi-Fi
Breakfast
Parking
Check-out
Ask me anything
Scan to access
Instant answers
No hallucinations
Scan
QR in every room
48h
Setup time
0
App downloads needed
100%
Verified answers
How It Works
Three steps. Zero friction.
Guests get instant answers without calling reception. Your team focuses on what matters.
Scan
Guest scans QR code in their room
Browse
Finds Wi-Fi, breakfast, parking info instantly
Ask
Gets verified answers from the concierge
Features
Everything your guests need
A complete digital guest experience without the complexity. Set up in 48 hours. Guests love it from day one.
QR Guest Directory
Branded digital guide accessible via QR code in every room. Wi-Fi, breakfast, parking, amenities, local recommendations.
Concierge Chat
Guests ask questions in natural language. Answers come only from your approved content. No hallucinations.
Admin Dashboard
Simple content management. Update information in seconds. See what guests are asking. No technical skills needed.
Analytics
See top questions, deflection rates, and content gaps. Know what guests need so you can improve the guide.
No App Download
Works instantly in the browser. Guests scan and go. No app stores, no logins, no friction.
Source of Truth
If it's not in your approved guide, the concierge won't invent it. Uncertain queries route to staff, not guesses.
Our Difference
The digital concierge that only tells the truth
Other AI chatbots make things up. Guest Guide only shares what you approve.
Generic AI Concierge
- "There's a great Italian restaurant nearby..." (invented)
- Outdated opening hours and wrong directions
- Recommends competitors or random businesses
- No way to verify what guests are being told
Guest Guide
- Only recommends your approved partners
- Information you control, always current
- Says "I don't have that info" when unsure
- Routes sensitive queries to your team
Your brand, your recommendations, your control.
We set it up for you.
If it doesn't work, cancel.
We're looking for 10 UK boutique hotels to pilot Guest Guide. You get done-for-you setup and dedicated support. We get feedback to make the product better.
Simple Pricing
One plan. Everything included.
No hidden fees. No per-user charges. No surprises.
Per property, per month
Billed monthly. Cancel anytime.
Multi-property discounts available. Contact us for custom pricing.
FAQ
Common questions
Get Started
Get your free branded draft
Tell us about your hotel and we'll create a custom branded guest guide draft for you. No commitment, no pressure. Just see what it could look like.
What happens next:
- 1We review your hotel details
- 2Create a branded draft guide from your website
- 3Send you a preview within 48 hours
Questions? Email us
hello@guestguide.uk